Shipping & Returns
Price Right Computers
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
All computers and monitors are guaranteed working upon purchase, and are covered by our 30-day no-hassle warranty. Any defective or malfunctioning units can be returned within 30 days of receipt, provided that all original accessories are returned, and that the return shipment is properly packaged in original packaging you received the product in. Customer is responsible for return shipping charges, and original shipment costs are non-refundable. You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
All returns require an RMA number, which can be obtained by contacting us though messages or by phone. Price Right Computers is not responsible for any damage resulting from tampering with computer or monitor components. Breaking the Security Tag Seal and-or swapping internal components in computer systems will void the warranty.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).